Voice over IP Saves Money for Small Businesses

ABriYah.com 800 West Williams St. Suite 203 Apex, N.C. 27502

Portable, affordable and inclusive of a variety of features, Voice over Internet Protocol, commonly known as Voice over IP or VOIP, is a technology that has been around for years. However, more and more cable and internet companies are now beginning to offer Voice over Internet Protocol to help your business save money.

Voice over IP is affordable because it is usually offered as a package including unlimited outgoing calls, unlimited incoming calls and free long distance. So whether you are calling from Chapel Hill, N.C. to Durham N.C. or Wake Forest, N.C. to Washington, D.C., your VoIP phone bill will typically be more affordable than a traditional phone bill. With companies who cover a large geographical area, this is ideal, and VoIP providers in the North Carolina area have great packages that will lower your costs from a typical phone bill.

Quality telephones for Voice over IP range from $250 to $500; however, money can be saved if you use a soft-phone rather than a normal phone. By using software for your computer, the soft phone allows you to make and receive phone calls on your computer. Other features, like video and one click calling, are other benefits of a soft phone.

Portability is a benefit of Voice over IP meaning you can use Voice over Internet Protocol anywhere as long as you have broadband internet connection. So, no matter where you are, your phone number can typically follow you. With VOIP technology combined with a PBX solution, you have much greater flexibility than you do with traditional service, for instance, you can call your clients from your cell phone and have the phone number masked by your PBX so that your customer sees your business telephone number instead of your cell phone number.

With regular phones, adding extra lines is costly but the same capabilities can be achieved with much less cost with a Voice over IP / PBX solution. This is because Voice over IP enables you to make more than one telephone call over the same broadband connection.

Conference calling, forwarded calls, caller ID and automatic redialing are typically standard offerings with VOIP solutions whereas they are almost always an additional cost with traditional phone lines. Features such as music on hold, call queue, voicemail to email, and inner office call transfer are available with VOIP and a PBX system which can further save you money if setup on a server within your office.

For businesses looking to save money, Voice over IP is the perfect solution. For those business who want to optimize savings, PBX systems and having your own SIP lines will help. These two technologies involve a higher level of Voice over IP Technology but in the end will help your business save money.

Businesses looking to save money should at least evaluate Voice over IP. Truly optimizing the Voice over IP technology involves implementing a PBX system and your own SIP lines. This level of technology allows you to have concurrent phone conversations without multiple telephone lines without a busy signal, again adding functionality and increased capabilities while simultaneously helping your business save money.