Adding Applications to VoIP Offerings Encourages Customer Loyalty
Adding Applications to VoIP Offerings Encourages Customer Loyalty
Free Online Articles Directory
Why Submit Articles?
Top Authors
Top Articles
FAQ
AB Answers
0 && $.browser.msie ) {
var ie_version = parseInt($.browser.version);
if(ie_version Hello Guest
Login
Register
Hello
My Home
Sign Out
Email
Password
Remember me?
Lost Password?
Home Page > Business > Management > Adding Applications to VoIP Offerings Encourages Customer Loyalty
Adding Applications to VoIP Offerings Encourages Customer Loyalty
Posted: Aug 31, 2009 |Comments: 0
|
]]>
Adding Applications to VoIP Offerings Encourages Customer Loyalty
By: Shelley Veazie
About the Author
Know more About VoIP call recording and IP Call Recording.
(ArticlesBase SC #1181689)
Article Source: http://www.articlesbase.com/ – Adding Applications to VoIP Offerings Encourages Customer Loyalty
The value added to any VoIP offering by adding applications is clear. Many VoIP providers are opting to outsource this application development by purchasing ready to use applications packages that are developed specifically to integrate with their switches. Along with eliminating research and development costs, this generally results in a better product by allowing the service provider to focus on providing service and allowing the applications provider to focus on developing the most robust, integrated applications possible. It’s a win/win.
The key component that many service providers are missing in this equation is that the most successful applications are those that are directly integrated at the switch level. Sure, there are multitudes of inexpensive, plug-and-play applications out there that can be added onto a service provider’s platform, but if the application is not developed specifically to integrate with the switch, there will be issues. Some issues that can arise are dropped calls and entire system outages due to call flow paths, incomplete switch communication with the application resulting in incomplete data, and security issues due to lowered integration integrity. These are just a few of the issues that service providers experience when they try to take the easy way out and add an application that has not been sufficiently integrated at the switch level.
By layering applications that are integrated with the switch, the service provider is able to provide the applications that their customers need to run their business while also maintaining the security and service integrity that they are so well known for. Applications offerings is quickly becoming the real differentiator in the VoIP service provider market. Since the VoIP architecture provides such a unique and optimal environment for developing applications, these applications are far superior then those provided in the traditional telephony space and therefore make VoIP service far more enticing to the enterprise customer. And this is where the service provider has the chance to provide the top of the line applications to their customers. The quality of applications available in the VoIP market is just so feature-rich and robust that it really does behoove the service provider to provide the best solutions possible.
The long term benefits of integrating feature-rich applications into your VoIP product portfolio are immeasurable. Enterprise customers are hesitant to change systems once they have integrated a system into their work processes, so once the service provider has integrated their applications into the operations of their business customers, they can all but guarantee those customers as long term customers. Once a service provider integrates into a customer’s business practices, it can depend on that revenue for years and maybe even decades to come.
By adding robust and feature-rich applications to a VoIP product portfolio, a service provider can instill long term customer loyalty. Since VoIP is such a perfect architecture for creating the best and most robust applications, these applications can be such a differentiator for getting customers to switch to VoIP. Then, once they have switched to the new VoIP service, they are able to integrate these much improved VoIP applications into their operations. These applications become such an integral part of the customer’s every day business practices that they are unwilling or unable to move…thus, instilling customer loyalty.
Retrieved from “http://www.articlesbase.com/management-articles/adding-applications-to-voip-offerings-encourages-customer-loyalty-1181689.html”
(ArticlesBase SC #1181689)
Shelley Veazie -
About the Author:
Know more About VoIP call recording and IP Call Recording.
]]>
Rate this Article
vote(s)
0 vote(s)
Feedback
RSS
Print
Email
Re-Publish
Article Tags:
ip call recording, voip call recording
Latest Management Articles
More from Shelley Veazie
WalkieTalkie Voip iPhone App Review
Review of walkietalkie Voip – The definitive source for iphone app reviews. (01:13)
TruPhone is an easy and cheap to use VOIP service for the iPhone Review by AppVee.com – the definitive source of iPhone app reviews. (01:19)
How to make a free call using fring
Learn how to make a free call using fring mobile VoIP application (04:46)
Fring is a multi-client instant messaging app with VoIP feautres. Review by AppVee.com – the definitive source of iPhone app reviews. (01:29)
Should a student provide negative information on their college application?
Should a student provide negative information on their college application? (01:23)
Recently, VoIP call recording and VoIP high definition phone service announced that they were joining forces to provide high definition IP call recording. This new high definition VoIP telephony offers end users their final proof that VoIP telephony is able to support their needs not only in convenience and price,…
By:
Shelley Veaziel
Computersl
Jul 23, 2009
If you thought that the introduction of audio and video conferencing systems was the best firm that could believe happened to your organization, then here is grave even better.
By:
Pinki Guptal
Technology>
VoIPl
Jan 06, 2010
An Introduction to Ip Call Recording
Recently, companies try to influence their investments in IP telephony and voice recording.
By:
Remy Nal
Computers>
Softwarel
Apr 22, 2008
The Challenges of Promiscuous Packet Capture Methods For Recording Hosted VoIP Conversations
The need to record and monitor phone conversations has been a key requirement of telephony, whether for law enforcement or monitoring the effectiveness of a call center agent. In the days of traditional TDM telephony, this process was quite easy: to perform surveillance or recording, the physical wire was actually…
By:
Shelley Veaziel
Business>
Managementl
Sep 09, 2009
lViews: 175
Cisco Voip: Ease Of Communication
Technology has a never-ending story. It speaks about change and evolution and not about permanence. From film-making to video game consoles, expect that technology will find a way to change these things into something that will interest the public as well as have it coping up with the drastic change of time
By:
Emanuel Pattonl
Computersl
Mar 03, 2010
Cisco VoIP, Shortcut to an Effective and Unified Communication
From the traditional method of recording films during the pre-war times, there you have modern film-making equipments to help film-makers and producers make their movies very interesting to the viewing public.
By:
Mitushil
Technology>
VoIPl
Sep 08, 2009
Ip Pbx Solutions : Useful Features of Wireless Telephony
The IP PBX is a solution whereby it is possible for the user to connect wirelessly to people all around the globe. The system enables the users to go for a number of extensions. It has features that are very impressive and beneficial to the user.
By:
Jerry Georgel
Technology>
VoIPl
May 30, 2008
Top Advantages Of Using Document Imaging
When it comes to running a business there are a lot of records and paperwork to keep track of. Those who do not take the time to manage their files are not going to be as effective and profitable as they should be. Document Imaging is very easy to start and will bring on a variety of different benefits. Look here and find out how much easier life will become. Records management is not as easy as people might think.
By:
christopherl
Business>
Managementl
Nov 18, 2010
History of managed print services
The world of managed print services has developed to such a degree that it’s hard to imagine that we once relied on wooden block printing to produce prints. Throughout history, printing has evolved from ancient practices in China through to inventions across Europe and beyond, resulting in the printing press as we know it today.
By:
Bob Jonesl
Business>
Managementl
Nov 18, 2010
Skills For Growth- Tips Required To Achieve Success
The concept of skill for growth grew in western countries, now developing and underdeveloped countries are also switching over to this mode. A skilful person is likely to take the organization towards success as compared with unskilful person. Skill for growth is not confined to education but, it is also connected with business and other fields.
By:
Alan Brownl
Business>
Managementl
Nov 18, 2010
Management Consultants- Counsellor of Management Related Problems
Management consultants have deep knowledge of management field they need less time in going into finer details of market related problems. Management consultants also give tips to workers of organizations associated with their work and shortcomings.
By:
Alan Brownl
Business>
Managementl
Nov 18, 2010
FDI Lead Generation – Making Business Happen
FDI lead generation, or Foreign Direct Investment lead generation, allows UK businesses to inject fresh cash into their enterprises – and see staggering returns.
By:
jenniferl
Business>
Managementl
Nov 18, 2010
Bring Out the Best with Leadership Training
Leadership training teaches behaviours – meaning that people who have had it are able to manage any team in any situation.
By:
Steve Carryl
Business>
Managementl
Nov 18, 2010
Waiter & Waitress Training – Teach The Dining Room Service Staff About Presence
This article explains the important concept of waiter presence for providing excellent restaurant customer care. It should be taught in every waiter training program to improve dining room service. Woody Allen once said that “95% of success is just showing up.”
By:
Richard Saporitol
Business>
Managementl
Nov 18, 2010
Successful Home Swaps Made Easy
Try considering a home exchange or home swap if you are interested in a unique way to vacation. As the name defines, you can make arrangements to swap homes with someone when you want to travel abroad. In addition to saving money, you can readily avoid the problems that go with booking a hotel room when you consider a home swap. In order to have an orderly home swap arrangement you need to follow certain pointers.
By:
Sagbee Cl
Business>
Managementl
Nov 18, 2010
The internet has given us the freedom to conduct business almost exclusively in “the cloud.” We are now communicating almost solely via online interactions and yet much of our billing is still done via fax machines and snail mail. With the advances in security and analysis technology, any company that…
By:
Shelley Veaziel
Business>
Managementl
Dec 08, 2009
Cisco Call Manager and Cisco Unified Communications
The internet has become an integral part of our everyday lives, both at work at home. However, there are applications that still need some work. The internet’s ever-growing and ever-changing technologies seem to be making our lives easier, but there is still some room for improvement. Unified Communications Enters the World’s…
By:
Shelley Veaziel
Business>
Managementl
Dec 08, 2009
lViews: 113
Call Accounting Solutions: What Are Your Options and How do They Work?
Integrated Call Accounting and Management Solutions The most recent news in call accounting is the addition of telemanagement services. Call accounting data or call detail records are often times just presented as raw data and are not nearly as effective as when they are analyzed and evaluated by a telemanagement service….
By:
Shelley Veaziel
Business>
Managementl
Dec 08, 2009
Service Billing and Provisioning
Call management systems take the call details from a company’s telephone system and use those detail records to create reports and analyses of the call activity. Records can be pulled from selective extensions, or all extensions, depending on the needs of the company. For example, many professional services firms use call…
By:
Shelley Veaziel
Businessl
Dec 08, 2009
5 Simple Steps to Incorporate EBilling
When you already have a set way of doing things, it might feel overwhelming to consider changing a method. However, with the benefits tallied up, there is not one good reason to continue using an outdated invoicing process. Ebilling is no longer considered a thing of the future, it’s a…
By:
Shelley Veaziel
Business>
Managementl
Nov 26, 2009
E-Billing: Smart, Simple Solutions For Small Business
While any size business can benefit tremendously by incorporating eBilling services, small businesses especially are in dire need of reducing wasteful spending. The following are just a few of many reasons why eBilling is a smart and simple solution for all small businesses. eBilling sends a Friendly “Going Green” Statement to…
By:
Shelley Veaziel
Business>
Managementl
Nov 26, 2009
The Benefits of a Call Accounting System
A call accounting system is a way to significantly reduce wasteful spending and simplify telecommunication operations within your organization at the same time. Regardless of the size or nature of your business, this modern method of tracking phone usage is all you need to realize how flawed your current methods…
By:
Shelley Veaziel
Businessl
Nov 26, 2009
Using Telemanagement to Reduce Business Expenses
Increasing profits may not be the easiest thing to accomplish during an economic recession, but minimizing wasteful expenses is the smartest approach to compensate for a challenging time. In any financial situation, there is no need to overlook how your money is being spent. One of the most common places that…
By:
Shelley Veaziel
Business>
Managementl
Nov 26, 2009
Add new Comment
Your Name: *
Your Email:
Comment Body: *
Verification code:*
* Required fields
Submit
Your Articles Here
It’s Free and easy
Sign Up Today
Author Navigation
My Home
Publish Article
View/Edit Articles
View/Edit Q&A
Edit your Account
Manage Authors
Statistics Page
Personal RSS Builder
My Home
Edit your Account
Update Profile
View/Edit Q&A
Publish Article
Author Box
Shelley Veazie has 44 articles online
Articles Categories
All Categories
Advertising
Arts & Entertainment
Automotive
Beauty
Business
Careers
Computers
Education
Finance
Food and Beverage
Health
Hobbies
Home and Family
Home Improvement
Internet
Law
Marketing
News and Society
Relationships
Self Improvement
Shopping
Spirituality
Sports and Fitness
Technology
Travel
Writing
Agriculture
Ask an Expert
Business Ideas
Business Opportunities
Corporate
Customer Service
Entrepreneurship
Ethics
Franchise
Fundraising
Home Business
Human Resources
Industrial
International Business
Leadership
Management
Negotiation
Networking
Non Profit Organizations
Online Business
Organizational
Outsourcing
Presentation
Project Management
Public Company
Public Relations
Sales
Six Sigma
Small Business
Strategic Planning
Team Building
Training
]]>
Need Help?
Contact Us
FAQ
Submit Articles
Editorial Guidelines
Blog
Site Links
Recent Articles
Top Authors
Top Articles
Find Articles
Site Map
Webmasters
RSS Builder
RSS
Link to Us
Business Info
Advertising
Use of this web site constitutes acceptance of the Terms Of Use and Privacy Policy | User published content is licensed under a Creative Commons License.
Copyright © 2005-2010 Free Articles by ArticlesBase.com, All rights reserved.
Know more About VoIP call recording and IP Call Recording.
AusTex VoIP offers a unique phone service that allows you to receive calls to your phone number on a home phone, and a mobile phone at the same time. No call forwarding is necessary. Works with an iPhone, iPod Touch, iPad or a Smartphone running the Android operating system.
Mail this post
